FAQs

Creating a Capital360 profile is straightforward. Select "Open Account" from any page, complete the short form, and press "Register". You may then pick Virtual mode—pre-funded so you can place practice orders immediately—or Real mode, which requires a deposit and a brief online questionnaire. After our team reviews that questionnaire, live trading becomes available.

Regulatory rules and anti-money laundering (AML) requirements mean you must confirm who you are and where you live before full account access is granted. That verification is called Know Your Client (KYC). Our Customer Support team can walk you through each simple step if you need help.

Every new client must provide identity and address verification. This Know Your Customer (KYC) step is standard among regulated brokers and adds an extra safeguard for a safer, more transparent trading environment.

Four tiers are offered—Silver, Gold, Platinum, and Islamic. Keeping the structure simple means the whole community shares a clear framework, and we can concentrate on refining the platform itself.

Yes. A Virtual Account lets you rehearse before going live. It is funded with $100,000 in practice capital so you can refine technique before placing your first live order.

Submit verification files via the secure client portal after registration begins. At the verification step you may upload scans or photos, or send the same materials to our support email if you prefer. support@capital360.com. Compliance specialists will examine the files and refresh your account status. Reach out to support whenever you need guidance during verification.

Account closure is handled by support, who will walk you through each step. Find Capital360 contact details here. Flat all open trades and withdraw balances before you submit a closure request.

To switch base currency, message customer support and they will help. Capital360 contact details are available here.